Service Policy

Bondi Salon strives to offer our guests the highest level of guest satisfaction. If you  are having challenges with your hair cut or color, let us know within 7 days of your visit.  We are happy to correct the issue upon consultation, please note a product fee may be involved.


Cancellation Policy

To continue providing the best possible scheduling options to our guests,  we request 24hr notice for rescheduling and canceling appointments. Should you cancel or reschedule without adequate notice on two or more occasions, a  20%  service fee will  be charged to your card on file.


Gift Card Policy

Gift Cards are non refundable, and must be presented at Bondi Salon at the time service is rendered. A misplaced, or stolen gift cards are not refundable, replaceable, nor valid.


Bondi Suites

Bondi Suites rents to independent stylist who operate their own business outside of Bondi Salon.  Bondi Salon is not responsible for the results of their services.

Running Late

Life can be crazy at times, and we understand that things happen. However, if you are running late please call. If it is more than 15 minutes late, the appointment may have to be rescheduled. Please note the cancellation policy may also be applied.


Changing Consultants

Please feel free to change service providers within the salon at your convenience.  This will provide you with a variety of talent and greater flexibility in booking an appointment.  We suggest using two or three service providers regularly so that you are always assured of knowledgeable, personalized service.